Our Customer Service Philosophy

At Meston Trade Inc, we believe that exceptional customer service is the cornerstone of a successful business. Our commitment to your satisfaction drives everything we do. From your first inquiry to the final delivery of your tiles, our team is dedicated to providing a smooth, informative, and helpful experience.

How We Assist You

• Product Inquiries:
  Need more details about our tile collections? Our knowledgeable team is here to provide comprehensive information about the features, benefits, and applications of our CLASSIC and Glazed Tiles.
• Personalized Consultations:
  Unsure which tiles will best suit your space? We offer personalized consultations to help you make the perfect choice.
• Order Assistance:
  From choosing your tiles to placing an order, we guide you through every step, ensuring a hassle-free process.
• Delivery Coordination:
  We manage the logistics of your order with precision and care, ensuring timely and safe delivery of your tiles.

After-Sale Support

• Feedback and Follow-Ups:
  Your feedback is invaluable to us. We follow up after delivery to ensure your complete satisfaction with our products and services.
• Issue Resolution:
  In the rare event of any concerns or issues with your order, we are committed to resolving them promptly and to your satisfaction.

Contact Us for Service

• Email: For any customer service inquiries, please contact us at info@mestontile.com.
• Phone: Speak directly with our customer service team by calling us at 718-208-8942 for immediate assistance.
• Online Form: Use our online form for any queries or feedback. We respond to all submissions promptly.

Our Promise to You

Every interaction with Meston Trade Inc is more than just a transaction. It’s a part of our ongoing commitment to ensuring that your experience with us is nothing short of excellent. We value your trust in our products and services and are here to support you at every step.

Feedback and Suggestions

We constantly strive to improve our services and welcome your feedback and suggestions. Please feel free to share your thoughts with us, as they are crucial in helping us serve you better.

This Customer Services page is designed to reassure visitors of Meston Trade Inc’s dedication to high-quality customer service. It outlines the various aspects of service offered, providing clear channels for communication and assistance, and emphasizes the company’s commitment to customer satisfaction.